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FAQ - Passagiere und Besucher



LH 370 Frankfurt 09:15
TK 1385 Istanbul 10:25
AB 3255 Palma de Mallorca 11:20
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LH 372 Frankfurt 14:15
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LH 371 Frankfurt 06:10
LH 373 Frankfurt 09:50
TK 1386 Istanbul 11:20
AB 3254 Palma de Mallorca 12:05
LH 375 Frankfurt 14:50
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Questions & Answers - For passengers & visitors

Here you will find answers to the most frequently asked questions about check-in, arrivals and departures.

The check-in counters for scheduled flights are usually open about an hour before departure. Even three hours with Turkish Airlines. For holiday flights, the counters usually opens two hours before departure.
Rapid assistance for finding lost items is available at our information counter. All lost property is kept there for a week.

After the initial week, all items will be handed over to the lost property office of the city of Friedrichshafen. You will be helped by someone there by calling +49 7541 / 2030.

All of Bodensee-Airport Friedrichshafen grounds are accessible. Precise information on the topic of accessible travel can be found here.

As a Germania (ST) passenger, you can use the evening-before check-in from 6:00 p.m. to 8:00 p.m., for Sun Express (XQ) and Pegasus (PC), from 6:00 p.m. to 7:00 p.m. – as long as your departure is before noon the next day. Please contact the ASF, Airport Services Friedrichshafen GmbH, for this.

When travelling with airberlin (AB), an evening-before check in with Avicon is possible between 6:00 p.m. and 8:00 p.m. This also applies here: The departure time must be before noon on the following day.  

The evening-before check-in process is very easy: Show your flight ticket, ID card or passport to the respective check-in company and drop off your baggage. You can then reserve your seat on the plane and finally receive your boarding pass. It is sufficient if one person checks-in for the other passengers, just bring along the passports or ID cards of the fellow passengers.

The evening-before check-in is completely free for babies and children up to 12 years old. For adults, this service costs 5.00 euros per person.

For further information, please contact the team at our information counter at +49 7541 / 2840. We will then direct you to the corresponding check-in company.
All of our car parks are open spaces.
If you are in possession of items classified as dangerous, we will send these items to you or to an acquaintance of yours for a 5.00 euro fee upon request. You can find envelopes and a mailbox directly at the security checkpoint. Please understand that we cannot ship hazardous materials or lighters.
Please let us know immediately if you are unable to find an available space. Our service staff at the information counter will immediately organise a parking option for you at our overflow car park. The rate from P4 applies here as well.
In the Schengen Agreement, some European countries agreed on the waiver of people, goods and vehicle checks at their common borders. However, all Schengen countries require an identification verification when entering or leaving.

For this reason, always travel with a valid passport or identity card. The following countries belong to the Schengen countries: Belgium, Denmark, Germany, Estonia, Finland, France, Greece, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Austria, Poland, Portugal, Sweden, Switzerland, Slovakia, Slovenia, Spain, the Czech Republic and Hungary.

Please note that not all of these countries belong to the EU.

You can find additional information on the Schengen countries and on the special visa regulations online at the Foreign Ministry.
A detailed overview of Germany's import regulations can be found on the website of the German customs authorities. You can also find information on the obligation to declare cash up to 10,000 euros.

To register the export of cash at Bodensee-Airport Friedrichshafen, please contact the customs inspection office in the terminal.
Sharp and pointed objects such as knives, scissors or tools, weapons, toy weapons and similar objects may not be transported in carry-on baggage.

For a detailed list of these items, please go to the German Federal Ministry of the Interior's website.

If you have any questions, the employees working at the baggage drop-off counter or your airline will gladly help you.


Since November 2006, additional security regulations for transporting liquids in carry-on baggage apply. This includes all kinds of beverages, foams, deodorants, perfumes, pastes (such as toothpaste or lotions), shampoos, creams, sprays, soups, syrups and oils. This applies just the same for items of a similar consistency, for example, liquid mascara or lip gloss.

A container to be transported must not contain more than 100 millilitres of liquid. Items must also be packed in a transparent, resealable 1-litre bag, such as a zip-lock freezer bag, and be completely sealed. Exceptions apply for medications and baby food: These items do not need to be sealed in a bag.

Please take one – and only one – bag with you on your flight. This must be presented separately at the security check. You may carry duty-free items purchased at EU airports or on board the aircraft of an EU airline with you as long as they are in a transparent and sealed bag.
The Hotel ibis Friedrichshafen Airport Messe is situated directly at the airport. Enjoy state-of-the-art comfort and take advantage of free Wi-Fi in the 80 soundproofed and air-conditioned rooms.

You can book directly at or via telephone and e-mail:
Phone: +49 (0)7541 / 399 070
Whether a short trip or a world tour, you can easily determine the ideal car park for you using our parking fee calculator and the overview map. You can find both here.
The baggage rules - and therefore the amount of baggage that can be checked without a fee - vary depending on the airline, travel class as well as on flights to the USA or Canada. You can obtain the permissible number of baggage pieces or weight from the respective airline; this information can also be found on your travel documents.

An excess baggage rate is applied per kilogram if the allowed baggage limit is exceeded. Your airline will gladly inform you of the precise rates.

Our tip:
Always write your name and address on your baggage. Tags and stickers for this purpose are provided with your flight ticket or can be found at the departure counter. It is best to use our baggage carts to conveniently transport your baggage. These can be found in the car parks, outside of the terminal, at the bus and train stations as well as at the baggage conveyor belt.
A separate bulky baggage counter is available for your bulky items.

The bulky baggage counter can be found in the terminal at check-in counter 14. Please report any bulky baggage or animal transport to your airline in a timely manner before the start of your journey.

By the way, you can also take prams up to a certain size as carry-on baggage if they fit through the scanner at the security check. Otherwise, simply check the pram as baggage.
The airlines at Bodensee-Airport Friedrichshafen Arrive at your destination safely and reliably—with our strong partners: